FAQ

1. What is Unit One Urban Goods?

Unit One is your go-to destination for sneakers, streetwear apparel, and accessories. We curate exclusive styles and timeless essentials, blending sneaker culture with everyday fashion.

2. Where are you located?

We’re based in Antioch, California. Our store offers a modern, clean shopping experience with sneaker walls, apparel racks, accessories, fitting rooms, and a lounge area.

3. What products do you carry?

• Sneakers (general releases and sought-after styles)

• Apparel (t-shirts, hoodies, jackets, etc.)
• Accessories (hats, socks, bags, and more)
• Vintage sports apparel 

4. Do you sell authentic sneakers?

Yes. All sneakers are 100% authentic. Every pair is carefully sourced and verified so our customers can shop with confidence.

5. Do you buy or trade sneakers?

Yes! We offer buy, sell, and trade options for select sneakers. Bring your pairs in (new or gently worn), and our team will evaluate them on the spot.

6. Do you offer online shopping?

We currently ony offer online shopping, but do plan to open a brick and mortar location in our city 

7. What sizes do you carry?

We carry a wide range of sizes—typically from youth to adult men’s and women’s sizing. Availability depends on the release, so stock may vary.

8. Do you accept returns or exchanges?

• New sneakers: Final sale (no returns).
• Apparel & accessories: Exchanges accepted within 7 days of purchase if unworn and with tags.

9. Do you offer layaway or payment plans?

We plan to offer payment options like Afterpay/Klarna for flexibility. Ask in-store for current payment plan availability.

10. How can I stay updated on drops and events?

Follow us on Instagram & TikTok (@UnitOneUrbanGoods) and sign up for our email/text alerts to stay in the loop on sneaker drops, events, and exclusive offers.